We offer an opportunity to develop within an innovative and fun environment, working with smart,
like-minded people. We care for and develop our people through tailored training programmes,
employee recognition, a company bonus scheme and a generous benefits package

Sales and Administration Assistant

  • Full Time, Permanent
  • Basildon, Essex
  • Competitive
  • Posted 2 months ago

Location: Basildon, Essex, SS13 1LJ
Hours: 7:00 am to 16:00 pm Mon-Fri

SPS Envirowall is a specialist merchant company and we currently have a fantastic opportunity for a Sales & Administration Assistant to join our team in Basildon. The successful candidate will report to the Administration Supervisor and be responsible for dealing with customers on our trade counter and over the phone, plus general administrative duties.

General role responsibilities:

  • Health and safety compliance
  • Customer service levels
  • Trading account by number and value
  • Sales generation and margin growth
  • Trade counter and sales Process and procedure compliance Internal and external customer service levels
  • Personal, team support, growth and development

Your key tasks will be:

  • Total face-to-face customer service
  • Sales, refunds, credits, and account compliance
  • Telephone answering
  • Sales Calls and upselling
  • Branch filing and retention complied with 100%
  • Trade counter standards/appearance
  • Customer calls for collection and pre/post-delivery.
  • Place purchase orders and provide POD as required.
  • Deliver company Sales activity plans and quote follow up.
  • Cash handling, banking, and general administrative duties
  • Support branch emails and communications
  • Supporting Warehouse team leader with stock accuracy
  • Delivery boards/planners accurate and up to date
  • Presentation and condition of customer kitchen/serving area.
  • 52-week planner responsibilities as designated
  • Any other reasonable request from line management

The right candidate will have:

  • Excellent administration skills
  • Ability to work under pressure to meet deadlines.
  • A working knowledge of MS Office (Word, Excel, Outlook and PowerPoint)
  • Excellent customer focus, both internal and external
  • Ability to deal with customer queries/complaints in a diplomatic manner.
  • Committed and reliable
  • Confident and articulate with people at all levels both face to face and over the phone

This position is ideally suited to someone with previous experience within business administration, has good GCSE or A level results, with excellent communication skills both verbal and written.

If you are interested in this position, please send a copy of your CV to Gemma Gifford – HR Operations Advisor via or apply via the link below.

In line with GDPR regulations please be aware that your application will be sent to the HR department at Benx Ltd and that any personal details included as part of your CV will be retained for 6 months following the advertisement of this role. If you would like further information on this or do not wish your details to be kept on file, please contact a representative at Benx Ltd directly.

We are an Armed Forces Friendly Employer

We are proud Armed Forces Covenant signatories and holders of the Employers ERS Bronze Award from the Defence Employer Recognition Scheme. This means that Benx Ltd and the associated group of companies, has provided its statement of intent to support all Defence personnel and we welcome their application to work for us.